With over 125 years of experience, Lavazza is a global icon in the coffee industry. Lavazza Netherlands serves both individual and business customers in the Netherlands and Belgium with premium coffee products. With 90% of transactions originating from B2B customers, Lavazza needed a modern e-commerce platform designed to prioritize the needs of their business clientele. The existing platform lacked customization and integration capabilities, making an upgrade essential.
A modular commerce platform for flexibility and efficiency
We developed a robust and modular commerce platform for Lavazza Netherlands, powered by BigCommerce:
- Specific B2B features: Product requirements can be entered directly into the ERP system, streamlining quotes and saving time.
- Multilingual support: The platform supports Dutch, English, and French to serve customers in the Netherlands and Belgium.
- CoreConnect integrations: Seamless connections with Adyen, Prismic, and loyalty platform Piggy ensure reliable and fast system communication.
Enhanced insights and growth with a future-proof platform
The platform provides business customers with immediate insights into prices, discounts, and orders. Employees benefit from real-time integrations, enabling more efficient workflows. The flexible system is ready to support further growth and expansion.
